What makes the risk management machine run? Excellence. Also, electricity. Actually, it’s mostly electricity. But excellence, too, for sure.
You want an example? Kim Knaff:
Kim recently joined us as a workers’ compensation claims adjuster. She got her degree from Mercer University, which is the oldest private university in Georgia. That’s right…it could have been the oldest public university in Georgia, or it could have been the oldest private university in, say, North Dakota. But Kim demanded more.
You know what else? She demonstrates a powerful intellectual discipline that makes her great at her job. Example: she loves basketball, and her favorite movie is “Love and Basketball.” Had she chosen, “Pan’s Labyrinth,” who could have blamed her? But that would have put the whole system at risk. That’s not how Pam works. And that’s why she works for us.
Then there’s Peter Gregory:
Yes, he’s got two first names, because he wants you to feel comfortable. Ask him about his favorite leisure activity, and he’ll say, “reading history.” You might say, “Nerd alert!”, but oh, how wrong you’d be. Peter has skied in Australia; single-handedly removed the “bore” from Bora-Bora; and sung karaoke in some of the world’s sketchiest gin joints (his go-to number: “Wrecking Ball”).
Growing up, he wanted to be a philosopher. He’s getting there, gradually, doing a little underwriting for Ashton Tiffany along the way. As much as we want to see him in a toga on the public square, here’s hoping he never leaves us.
Welcome, Kim and Peter. Grab some cocoa and a seat by the fire.